JCPenney Portraits - Indianapolis, Indiana

Adresse: 6020 E 82nd St Ste 700, Indianapolis, IN 46250.
Téléphone: 78422717.
Site web: jcpportraits.com.
Spécialités: Photographe, Studio de photographie.
Autres données d'intérêt: Rendez-vous en ligne, Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant.
Avis : Cette entreprise a 44 avis sur Google My Business.
Avis moyen: 3.8/5.

Emplacement de JCPenney Portraits

JCPenney Portraits est un studio de photographie situé à Indianapolis, IN 46250, précisément à l'adresse 6020 E 82nd St Ste 7

Avis de JCPenney Portraits

JCPenney Portraits - Indianapolis, Indiana
Tyler Dossett
1/5

This is the second scheduled session we had to wait an hour or more to receive our service. Last time they offered a discount to come back. This time they said it didn’t save in the system. Wait was supposed to be 15-20 minutes… much longer than that. The team is nice, but they either need more resources or the ability to manage appointments and walkins appropriately. The end of the transaction was a nightmare rushing us out despite their delays and with little to no time to decide what we wanted. Save the money, hire a local photographer and get them printed somewhere locally. You’ll save time get better service and higher quality prints.

JCPenney Portraits - Indianapolis, Indiana
Diana P
1/5

Terrible experience before it could even have started. Was on my way for a Christmas pet photo session all dressed and having paperwork only to learn they would kick you if you are couple minutes late ( I called, apologized, said we are dressed and I secured the booking with my card to be charged in case). Only for them to tell me there is not going to be enough of time ( between 6:20 and 7 pm when the mall closes). Then I was told they couldn’t warn me because there was no phone number on the booking (I guess I imagine phone messages with confirmation).Then I was told they don’t do pets photo sessions at all (how could I have booked it at their location through the web site when the booking literally was selected for my pet?). Culmination was the story how they have to clean for the next date and it’s late (why do you allow setting appointments at 6:15 PM at all then?). Do yourself a favor and find a different place that won’t give you 4 different excuses why they waste your time and how their improper web sites and broken communication is your problem.

JCPenney Portraits - Indianapolis, Indiana
Allison Foley
1/5

We’ve been coming here yearly and we usually love our photos and the experience. Not the highest quality photos but it’s usually a fun experience for my girls. Today, however, our experience was just awful! The camera equipment initially was non-functional - they got it functioning about 45 minutes after our appointment time. When we finally got to start taking photos the photographer acted like they had never interacted with kids before - it was so awkward and my kids ended up being afraid! I’ve never seen a photographer interact so poorly with kids. We ended up leaving without photos as the photographer didn’t even try to make my kids feel at ease. This was so disappointing, we’ve never had issues like this before, and I will never go back if the photographer Roswell is present again.

JCPenney Portraits - Indianapolis, Indiana
Ashlee Dines
5/5

Shelia is amazing! She kills it every time. Sometimes the other photographers can be hit or miss, but you still always get at least 10 great photos. With Shelia you get 25 great photos. Perfect if you have a little one. I usually get access to my photos same day within a few hours!

JCPenney Portraits - Indianapolis, Indiana
Tevin Studdard
5/5

Manager lady named Chris in Castleton JCP was amazing! She captured family pics for our sons BDay and she was extremely patient with the kids and waited and made noises until they smiled and were focused. 5 stars isn’t high enough for the amazing work she did. My son is very shy and standoffish to strangers and she made him feel right at home. We’ve had several experiences there and she is the absolute best. I pray every family milestone is captured by her as she is amazing!

JCPenney Portraits - Indianapolis, Indiana
summer walls
5/5

We came here to get our sons pictures taken. We wanted valentines day pictures of our two sons together and some for our youngests first birthday. Sheila was amazing! She was so good with our baby. He was a little under the weather and was super crabby. She did everything possible to get the best pictures she could. She was incredibly respectful to our family and we will for sure be back for full family photos very soon!

JCPenney Portraits - Indianapolis, Indiana
Emily Wolfington
5/5

I had two experiences with the Castleton location. The first was rather disappointing but the family next to me had an awesome experience and it was due to the amazing photographer. I called to see if I could try again with her and was so glad I did!! The manager, I believe her name was Sheila, remembered my kids and happily volunteered to help me try again. She did an incredible job working with my 3 month old and almost 2 year old. I was so impressed and told her she has a gift and I mean it! She did a great job capturing the smiles of my babies and I have been proud to give our pictures as presents to my family. I love their responses and tell them, the photographer makes a huge difference!

JCPenney Portraits - Indianapolis, Indiana
Perla Sanchez
1/5

Had the worst customer services ever! I have been here a couple of times to make my children memories and the photographer have always been so energetic and helpful! But this time when I went to take my first sons pictures it was terrible! She was incredibly rude she couldn't even make my children smile! She wouldn't even allow us to attempt to get a happy picture! My daughter looks sad in all her dam pictures! And all she had to say was all the bew regulations are due to covid!!

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